Thanks for supporting EPE! For any enquiries, please feel free to contact our customer hotline through WhatsApp: +852 92626890.

EPE Price Guaranteed
Enjoy a hassle-free shopping experience at EyePickExpress!
SHOP NOW!

Price Guarantee Policy
If you find a lower price offered from another authorized retailer compared to your paid amount of an identical frame and equal lens quality, we will match that price and offer an additional US$5 off from your purchase. To qualify for this Best Price Guarantee, please follow the following steps.

  1. Contact our customer service within 120 calendar days of your purchase. The frame in question must have been purchased from us.
  2. Provide our customer service with a link to the authorized retailer’s webpage offering the exact same frame at a lower price. This lower price frame must currently in stock on the competitor’s website showing the price and ready to ship after ordering.

Please be aware of the following major exclusions of the Best Price Guarantee.

  1. Promotion codes and other discounts cannot be used in conjunction with this Best Price Guarantee.
    Other discounts offers like: combo price promotion, redeem promotion, exclusive VIP promotion, display item special price, damage item discount, 2nd hand re-sell…etc.
  2. Product of NOT exact same brand, color, size, and style sold from an authorized retailer is not qualified for this Price Guarantee Policy.
    Amazon.com, Ebay.com, Rakuten, Taobao and other auction websites are not considered as an authorized retailers.
  3. Product sold as a frame and lens bundle are not applicable for this Price Guarantee.
  4. For products with prescription lenses, the original lens must have the same qualities, features, coating, and thickness in order to be qualified.
  5. This Price Guarantee is only applicable to the competitor’s retail price. Products sold at a discount due to promotions, rebates, clearances, display items and coupons are not eligible. Products sold at wholesale prices are also not eligible for this Price Guarantee.
  6. Products must not be in open-box, refurbished, or out-of-stock items.
  7. This Price Guarantee does not apply to misprinted or falsely advertised price items.

California Consumer Warning
FOR CALIFORNIA RESIDENTS, PROPOSITION 65 WARNING: Polycarbonate Product Contains a Chemical Known to the State of California to Cause Birth Defects or other Reproductive Harm.



Our services consultant to provide an excellent service to you base from customer-oriented mind.


 EPE Customer Service Team

 Website: www.eyepickexpress.com
 Email: hello@eyepickexpress.com